Survey

CUNY Libraries to Participate in LibQUAL+

February 2005

This spring the Libraries of the City University of New York will participate in a survey of library service quality. CUNY will be one of hundreds of colleges and universities involved in the survey. The survey is called LibQUAL+.

LibQUAL+ was developed by the Association of Research Libraries and Texas A&M University. The survey measures user perceptions along three dimensions:

• Affect of Service
  
• Information Control
  
• Library as Place
  

All CUNY faculty and students for whom there is a valid electronic mail address on file will be sent a message inviting them to participate in the survey. The short, confidential web-based survey will take about 10 minutes to complete.

For more information:

About LibQUAL+ http://www.libqual.org/About/Information/index.cfm

LibQUAL+ FAQ http://www.libqual.org/About/FAQ/index.cfm

Publications about LibQUAL+ http://www.libqual.org/Publications/all.cfm?PubType=1